Testimonials

Testimonials at A & R German Motors are real customers sharing their overall experience. And the likelihood they will recommend our services to their friends and family. Most noteworthy testimonials send strong signals of trust because they are candid endorsements of your service.

We appreciate the kind words of our customers.


Chris Gould
Chris Gould
16:51 19 Apr 18
These guys are top-notch. I've got a 2013 Mini Cooper and each and every time an issue comes up, the owners are quick to schedule a time to get me in and get issues resolved QUICKLY. The communication is also WAY above average- They take the time to explain not only the issue, but how/why the issue occurred, the chances of reoccurrence, and the repair options (If any). I've also appreciated the frankness of everyone at the shop regarding the severity of the issue- For instance, one of the repairs I had done required 3 different parts, each with a different price point. I ended up getting 2 done immediately and the next completed the following month, but the guys gave me enough info up front to feel comfortable and confident that I was taking care of the critical issues, while helping to make a contingency plan to take care of the third, less major issue the following month. Can't say enough about these guys- They beat the dealership and other shops by a mile- Give them a shot, you won't regret it.read more
Barbara Horowitz
Barbara Horowitz
17:24 12 Apr 18
I love these guys! I have an 18 year old Mercedes Stationwagon and I rely on A & R to keep my old Mercedes running smoothly. Over the years they have helped me with standard maintenance, but also with more complex problems. As an older female with little knowledge of car mechanics, I am always hesitant when dealing with male dominated professionals. But not with A &R. Everything is explained patiently to me and with a smile. No matter how long it’s been since I was at the garage, I am always greeted with a smile and by my name. It’s a little thing, but it absolutely adds to my comfort level. There are never any surprises with these guys....nothing is done on the car until it is explained to me. They always show me the old part (if that is what was done) and try to demonstrate the problem. There are a few things on my car that have failed...like the dashboard time and temperature. It was explained to me that the repair would be expensive and is not intrinsic to the operating of the car. Another repair shop would probably take advantage of my ignorance, and recommend the repair. Not A&R! They would be happy to do this expensive repair, but they respect me as a customer, and after I have all the facts, it makes the decision easy for me. Alan and Ralph are honest and trustworthy mechanics who clearly know what they are doing and exhibit confident professionalism when interacting with clients. If you own a German made car, this is definitely the place to go!read more
Heather O'Connor
Heather O'Connor
23:13 06 Apr 18
Great service, prices and friendly staff. I would definitely recommend them to friends and family.read more
Ace Hoyt
Ace Hoyt
02:22 16 Mar 18
A&R German Motors did a masterful job on my 11 year old BM convertible! Had the "B" service and it was done better and at a more reasonable cost that the dealer with which I did business for 8 years! Allen was very forthright and factual about what the car needed, what it didn't need and things to follow going forward. I came away, not only impressed with the quality of their work, but more importantly, with a trust in them! They are my go to place from now on!!!read more
Dimesa Family
Dimesa Family
13:57 15 Mar 18
Fast. Quality. Honest. What more could you want in a mechanic. We have been going to A&R for a few years with all our cars. Always a positive experienceread more
Luis Mora
Luis Mora
20:24 27 Feb 18
Great service! Professional and cordial staff. Glad I found a local reliable mechanic for my car.read more
Constance Lachey
Constance Lachey
13:09 03 Nov 17
Thank you for your amazing service. You have my loyaltyread more
Jeanne Vetter
Jeanne Vetter
18:43 20 Jun 17
I have been taking my 2009 ML 320 Bluetec here for years. Excellent, honest service. I have recommended A and R to all of my friends and they have exactly the same feedback. Never any guessing games when it comes to what needs to be done and how much it is going to cost.read more
JR Curley
JR Curley
07:57 18 Apr 17
Great owners make this place shine. Each time I take my cars in I have full faith that it'll come out corrected. If something can't be fixed, or doesn't need to be fixed, they let me know instead of applying pressure to fix everything immediately. Excellent quality topped off with great customer service! read more
Ali Aboukinane
Ali Aboukinane
02:29 02 Mar 17
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!read more
Marie Brown
Marie Brown
21:27 06 Feb 17
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.read more
Irving Mejia
Irving Mejia
16:37 06 Jun 16
I took my Mercedes E430 in because my shifter was shaking. Allen checked it out and fixed it in less than an hour! It turned out to be something else.. But Now my Mercedes runs like it should! I would definitely recommend this shop to anyone!! The best mechanic experience!!Thanks a lot Allen!read more
See All Reviews

A & R German Motors
5.0
Based on 61 Reviews
Lea G.
Lea G.
2018-03-11 22:19:02
Shocker I'm sure but I had such a great experience here, first since moving to the area. I was ripped off by three other shops and was hesitant to go...
Mark G.
Mark G.
2018-02-14 09:43:20
My wife bought a 2017 MB C300 in Arcadia. But we moved to Redondo Beach and needed her first service. Was going to take it to Southbay MB but saw their...
Tandie D.
Tandie D.
2018-01-23 10:32:13
I have been bringing my 450GL Mercedes to A&R German motors for years now. Both Allen and Ralph are wonderful to work with! They have been able to fix the...
Stephen S.
Stephen S.
2017-11-13 22:23:53
Thx Allen for the quick quote response, and for completing our Mercedes 30K service in the blink of an eye.Honest, transparent, friendly, and prompt.We'll...
Chris I.
Chris I.
2017-09-12 15:49:00
Recently bought a 2016 BMW 6 convertible and a light came on in the car that said it needed service.Saw all the positive reviews on Yelp and decided to...
Kelley L.
Kelley L.
2017-08-11 17:49:47
Ralph was incredibly courteous, professional, knowledgeable, and friendly. We highly recommend this company and will definitely be returning for all our...

A & R German Motors
5.0
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Tandie Dalziel
Tandie Dalziel
2018-01-23T18:09:44+0000
I have been bringing my 450GL Mercedes to A&R German motors for years now. Both Allen and Ralph are wonderful to work with! They have been able to fix the car as well as service the car when needed at a very affordable price and work with my budget to fix only what is necessary and come back to fix the rest a bit later. They always tell me exactly what it will cost before they start and do not keep my cars for days but in most cases have it back in the afternoon. The last time I had work done was right before a trip and called in the morning to see if they could fix it and the car was so dirty I almost didn't take it to them because I was embarrassed. Not only did they fix the car but cleaned it(yes, that is how dirty it was)! They are just awesome
Yuri Balder
Yuri Balder
2017-10-20T20:06:59+0000
Thank you Allen for your prompt and excellent service. They have impeccable service, with the best prices you could not find anywhere else, I know because I researched extensively!
Jeanne Vetter
Jeanne Vetter
2017-06-20T18:42:02+0000
I have been taking my 2009 ML320 Bluetec there for years. The service is always excellent and the pricing very fair. I am never afraid when I get a call from Ralph or Allen about pricing. They are transparent, no frills and quick. I would never go anywhere else for service.
Ali Aboukinane
Ali Aboukinane
2017-03-02T02:14:11+0000
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!
Clyde Spucky Anthony
Clyde Spucky Anthony
2017-01-19T11:17:11+0000
Geo Ol
Geo Ol
2017-01-19T06:06:34+0000
***** These guys will go the extra mile and will do whatever they can to fix your auto and help!! ?It's kinda of funny the negative review is all from one family-guy!?
Cathy Olmos
Cathy Olmos
2017-01-11T20:32:52+0000
Try it, you'll like it! You will leave with peace of mind knowing they fix your car right.
Nancy Sturm
Nancy Sturm
2017-01-09T23:11:37+0000
Love these guys! Honest and reasonably priced. They have the care of three of our "classics", two with 200K+ miles!
Dottie Hudson
Dottie Hudson
2016-12-14T22:31:28+0000
Great mechanics. Great guys. Honest. Fast. Always an excellent job. Been relying on them for years!
Kristin Witzenburg
Kristin Witzenburg
2016-10-10T21:53:15+0000
Thank you Ralph! Wow what a difference. If I'd know the engine mount would make that much a difference I would have done it 6 months ago. Good recommendation.
Larry Zimbalist
Larry Zimbalist
2014-12-03T06:03:03+0000
Juan Mejia Aguilar
Juan Mejia Aguilar
2014-02-05T17:14:18+0000
Andy Fisher
Andy Fisher
2014-02-05T17:00:12+0000
Allen Otani
Allen Otani
2013-12-02T04:28:16+0000
Franklin Landaverde
Franklin Landaverde
2013-11-29T18:28:14+0000
Jason Welch
Jason Welch
2013-08-20T17:11:38+0000

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Most of the below testimonials can be seen on our Facebook page here: http://goo.gl/qdaW5W