Testimonials at A & R German Motors are real customers sharing their overall experience. And the likelihood they will recommend our services to their friends and family. Most noteworthy testimonials send strong signals of trust because they are candid endorsements of your service.
These guys are top notch professionals. 2 years ago my Mercedes Benz E350 broke down as I was traveling through Hermosa Beach and my normal service shop was in Santa Monica. I was going to have my car towed back to Santa Monica but after calling A&R German Motors and speaking with the owner, he made me feel confident that not only could they fix what turned out to be a pretty major mechanical problem, but more importantly I would get an honest and transparent evaluation of the repairs and cost.You know the how things can be when you break down in unfamiliar territory and don't know anybody who can refer you to the most reputable place to spend your hard earned money and not get scammed. I've been driving the top of the line Mercedes Benz S Class cars for 18 years and I must say the personal attention and confidence I felt leaving my car withmy service guy at the dealership, I felt the same with the owner at A&R. They did an excellent job and even save me some money as the repairs would have cost me more if I had it done in Santa Monica. Thank you for your integrity and first class service repair!read more
A & R are absolutely the best. I’m extremely happy I found them. Honest and friendly, they are always willing to explain and give you insight. They not only take care of my two Benz, but they have helped me by advising on what car to buy and what not to buy when I took several cars for them to inspect. I have to say I consider Alan a friend…. Not just my mechanic. If you are looking for a good and reasonable mechanic for your german car, A&R are the guys you need to talk with.read more
These guys are top-notch. I've got a 2013 Mini Cooper and each and every time an issue comes up, the owners are quick to schedule a time to get me in and get issues resolved QUICKLY. The communication is also WAY above average- They take the time to explain not only the issue, but how/why the issue occurred, the chances of reoccurrence, and the repair options (If any). I've also appreciated the frankness of everyone at the shop regarding the severity of the issue- For instance, one of the repairs I had done required 3 different parts, each with a different price point. I ended up getting 2 done immediately and the next completed the following month, but the guys gave me enough info up front to feel comfortable and confident that I was taking care of the critical issues, while helping to make a contingency plan to take care of the third, less major issue the following month. Can't say enough about these guys- They beat the dealership and other shops by a mile- Give them a shot, you won't regret it.read more
I love these guys! I have an 18 year old Mercedes Stationwagon and I rely on A & R to keep my old Mercedes running smoothly. Over the years they have helped me with standard maintenance, but also with more complex problems. As an older female with little knowledge of car mechanics, I am always hesitant when dealing with male dominated professionals. But not with A &R. Everything is explained patiently to me and with a smile. No matter how long it’s been since I was at the garage, I am always greeted with a smile and by my name. It’s a little thing, but it absolutely adds to my comfort level. There are never any surprises with these guys....nothing is done on the car until it is explained to me. They always show me the old part (if that is what was done) and try to demonstrate the problem. There are a few things on my car that have failed...like the dashboard time and temperature. It was explained to me that the repair would be expensive and is not intrinsic to the operating of the car. Another repair shop would probably take advantage of my ignorance, and recommend the repair. Not A&R! They would be happy to do this expensive repair, but they respect me as a customer, and after I have all the facts, it makes the decision easy for me. Alan and Ralph are honest and trustworthy mechanics who clearly know what they are doing and exhibit confident professionalism when interacting with clients. If you own a German made car, this is definitely the place to go!read more
A&R German Motors did a masterful job on my 11 year old BM convertible! Had the "B" service and it was done better and at a more reasonable cost that the dealer with which I did business for 8 years! Allen was very forthright and factual about what the car needed, what it didn't need and things to follow going forward. I came away, not only impressed with the quality of their work, but more importantly, with a trust in them! They are my go to place from now on!!!read more
I have been taking my 2009 ML 320 Bluetec here for years. Excellent, honest service. I have recommended A and R to all of my friends and they have exactly the same feedback. Never any guessing games when it comes to what needs to be done and how much it is going to cost.read more
Great owners make this place shine. Each time I take my cars in I have full faith that it'll come out corrected. If something can't be fixed, or doesn't need to be fixed, they let me know instead of applying pressure to fix everything immediately. Excellent quality topped off with great customer service! read more
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!read more
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.read more
I took my Mercedes E430 in because my shifter was shaking. Allen checked it out and fixed it in less than an hour! It turned out to be something else.. But Now my Mercedes runs like it should! I would definitely recommend this shop to anyone!! The best mechanic experience!!Thanks a lot Allen!read more
I have been bringing my 450GL Mercedes to A&R German motors for years now. Both Allen and Ralph are wonderful to work with! They have been able to fix the car as well as service the car when needed at a very affordable price and work with my budget to fix only what is necessary and come back to fix the rest a bit later. They always tell me exactly what it will cost before they start and do not keep my cars for days but in most cases have it back in the afternoon. The last time I had work done was right before a trip and called in the morning to see if they could fix it and the car was so dirty I almost didn't take it to them because I was embarrassed. Not only did they fix the car but cleaned it(yes, that is how dirty it was)! They are just awesome
I have been taking my 2009 ML320 Bluetec there for years. The service is always excellent and the pricing very fair. I am never afraid when I get a call from Ralph or Allen about pricing. They are transparent, no frills and quick. I would never go anywhere else for service.
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!
Servicing: South Bay, Lawndale, Torrance, Walteria, Redondo Beach, Hermosa, Beach, Palos Verdes, Long Beach, Gardena, Manhattan Beach, Culver City, Rancho Palos Verdes, Santa Monica, Brentwood, Westwood, West Los Angeles, Culver City, Beverly Hills, West Hollywood, Los Angeles, Pacific Palisades, Malibu, Compton, Inglewood, Lawndale, Lomita, Long Beach, Los Alamitos, Los Angeles, Lynwood.