5

Our experience with A & R couldn't have been better. They were recommended by a neighbor and we were completely impresses by their professionalism, fairness and the quality of work. I do not often write recommendations, but in the case of A & R, I feel compelled! Allen was incredibly helpful and perfect communicator. We have found our mechanic in the South Bay. Thank you A & R!

Thank you for choosing A & R German Motors, and leaving a great review. We value your business, and will always strive to provide you only top quality products and service. It’s been a pleasure serving you.

- A & R German Motors
5

Ralph has been maintaining and repairing my 1998 Mercedes for 18 years and he is outstanding. He's extremely knowledgeable, professional, and HONEST. When it's time for me to buy my next car I plan to get a Mercedes so I continue to work with him.

5

Top class. Honest, knowledgeable, efficient, and effective. Can't ask for more.

5

I was referred here from a local Body Shop who didn't do mechanical work and Allen helped me out. Allen was awesome and did the usual stuff like showing me what else could be wrong. He replaced I coolant reservoir that I have essentially been stealing with epoxy for the past two years, they really did a great job! Regardless, the most important things for people who don't have a general overall knowledge of what happens under the hood of their cars are price and timeliness. I definitely feel like I was charged a fair price for the work that I was done, not unreasonably lower than other places, just comprable. The timeliness was even better though! I brought my car in for an estimate one day, it was dropped off for work the next morning and picked up that afternoon. Allen also was awesome enough to show me additional parts I could probably buy and fix on my own, and I was super appreciative for the help. when I went to check out, they gave me a discount but I didn't know existed and didn't ask for as a new client, which was awesome! And I even received a little certificate for 10% off of my next work in the mail shortly after. This place is walkable distance pretty much everywhere in Hermosa so I also love that I don't have to organize getting rides back and forth!

5

Easy appointment scheduling. Work completed in time advertised. Fast and friendly service. Affordable pricing. A & R was way better than going to dealership service department.

We appreciate your business, and are constantly working to keep all appointments on time, and within our quoted range. We love what we do, and are grateful for your business. Thank you!

- A & R German Motors
5

These guys are top notch professionals. 2 years ago my Mercedes Benz E350 broke down as I was traveling through Hermosa Beach and my normal service shop was in Santa Monica. I was going to have my car towed back to Santa Monica but after calling A&R German Motors and speaking with the owner, he made me feel confident that not only could they fix what turned out to be a pretty major mechanical problem, but more importantly I would get an honest and transparent evaluation of the repairs and cost. You know the how things can be when you break down in unfamiliar territory and don't know anybody who can refer you to the most reputable place to spend your hard earned money and not get scammed. I've been driving the top of the line Mercedes Benz S Class cars for 18 years and I must say the personal attention and confidence I felt leaving my car with my service guy at the dealership, I felt the same with the owner at A&R. They did an excellent job and even save me some money as the repairs would have cost me more if I had it done in Santa Monica. Thank you for your integrity and first class service repair!

We know you have options for car repair in Hermosa Beach, and we appreciate you choosing A & R German Motors. We're delighted to hear that we've earned your trust! We work hard to make sure things are done right and we really appreciate that you noticed. Thank you so much for your positive review!

- A & R German Motors
5

I've been a customer here for many years and always get outstanding service at competitive prices. Recently my daughter purchased a mini Cooper that needed servicing and now she's a happy customer too!

5

Thank you so much Ralph! My brakes feel awesome!�

Thank you for the review, Joanne! We are glad you are happy with your brakes. :)

- A & R German Motors
5

I love these guys! I have an 18 year old Mercedes Stationwagon and I rely on A & R to keep my old Mercedes running smoothly. Over the years they have helped me with standard maintenance, but also with more complex problems. As an older female with little knowledge of car mechanics, I am always hesitant when dealing with male dominated professionals. But not with A &R. Everything is explained patiently to me and with a smile. No matter how long it's been since I was at the garage, I am always greeted with a smile and by my name. It's a little thing, but it absolutely adds to my comfort level. There are never any surprises with these guys....nothing is done on the car until it is explained to me. They always show me the old part (if that is what was done) and try to demonstrate the problem. There are a few things on my car that have failed...like the dashboard time and temperature. It was explained to me that the repair would be expensive and is not intrinsic to the operating of the car. Another repair shop would probably take advantage of my ignorance, and recommend the repair. Not A&R! They would be happy to do this expensive repair, but they respect me as a customer, and after I have all the facts, it makes the decision easy for me. Alan and Ralph are honest and trustworthy mechanics who clearly know what they are doing and exhibit confident professionalism when interacting with clients. If you own a German made car, this is definitely the place to go!

5

A total unexpected experience!! I stopped in to see if I could get a front left turn signal bulb replaced. The dealership wanted to write a work order and have me wait for an hour and half to do this. The owner stopped working on a car, placed the new bulb in and when I asked about cost, he said "nothing". When was the last time a skilled mechanic would give you a part free with labor? I gave him a tip and will return. So nice to see a neighborhood service center where they avail themselves to customers and are generous with their time. I'm coming back!!

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