My husband Tony and I have been taking our Mercedes 320 to Ralph and Allen for years; without fail, we've found it easy to schedule an appointment, and have had complete confidence in their ability to assess a problem honestly, take care of it knowledgeably and in a timely manner, and charge a fair price for doing so. Unlike some experiences we've had with dealers and other auto repair businesses, we have never once felt taken advantage of. We know if they tell us some work needs to be done, that it truly needs to be done. And, to top it off, both of them are friendly and personable. We're delighted to recommend them!