Ralph was incredibly courteous, professional, knowledgeable, and friendly. We highly recommend this company and will definitely be returning for all our Mercedes servicing needs. They are fair in pricing, fast, and follows through on what they promise to do. Best place in the South Bay for Mercedes Servicing! Tip: their shop is located on the right side after you turn on 5th street! There are other places on PCH that don't compare. Make sure to look for the huge parking lot (plus!!!) and the AR sign!