5

We only use A&R German Motors for our BMW repairs. Ralph and Allen are attentive, communicative, professional and really pleasant to deal with. They treat our cars as if they own them. Their prices are reasonable and they deliver high quality services. Thank you A&R German Motors!

Thank you Donna for the awesome review! We are grateful for your loyalty and support!

- A & R German Motors
5

I love these guys! I have an 18 year old Mercedes Stationwagon and I rely on A & R to keep my old Mercedes running smoothly. Over the years they have helped me with standard maintenance, but also with more complex problems. As an older female with little knowledge of car mechanics, I am always hesitant when dealing with male dominated professionals. But not with A &R. Everything is explained patiently to me and with a smile. No matter how long it’s been since I was at the garage, I am always greeted with a smile and by my name. It’s a little thing, but it absolutely adds to my comfort level. There are never any surprises with these guys....nothing is done on the car until it is explained to me. They always show me the old part (if that is what was done) and try to demonstrate the problem. There are a few things on my car that have failed...like the dashboard time and temperature. It was explained to me that the repair would be expensive and is not intrinsic to the operating of the car. Another repair shop would probably take advantage of my ignorance, and recommend the repair. Not A&R! They would be happy to do this expensive repair, but they respect me as a customer, and after I have all the facts, it makes the decision easy for me. Alan and Ralph are honest and trustworthy mechanics who clearly know what they are doing and exhibit confident professionalism when interacting with clients. If you own a German made car, this is definitely the place to go!

Wow, Thank you so much for this outstanding review! A & R German Motors feels an auto repair shop should have – honesty, integrity and a willingness for open communication with “everyone”. We emphasize the importance of communication when it comes to auto repairs, and it is our pleasure to help with your Mercedes needs. Happy motoring, Cathy

- A & R German Motors
5

These guys are top-notch. I've got a 2013 Mini Cooper and each and every time an issue comes up, the owners are quick to schedule a time to get me in and get issues resolved QUICKLY. The communication is also WAY above average- They take the time to explain not only the issue, but how/why the issue occurred, the chances of reoccurrence, and the repair options (If any). I've also appreciated the frankness of everyone at the shop regarding the severity of the issue- For instance, one of the repairs I had done required 3 different parts, each with a different price point. I ended up getting 2 done immediately and the next completed the following month, but the guys gave me enough info up front to feel comfortable and confident that I was taking care of the critical issues, while helping to make a contingency plan to take care of the third, less major issue the following month. Can't say enough about these guys- They beat the dealership and other shops by a mile- Give them a shot, you won't regret it.

Thank you so much for this "top-notch" review, and the kind words. It is our responsibility to inform you of your vehicle’s needs, as well as provide any education you may need to make informed decisions as to your vehicles maintenance and repair. We work hard to make sure things are done right and we really appreciate that you noticed.

- A & R German Motors
5

I dropped my GL 450 off for routine service. They took care of that, identified the reason for things I had noticed and fixed those. I would strongly recommend them!

Thank you Stewart for the 5 stars! We're happy that your auto needs were taken care of. We appreciate your business and hope to serve you again in the future!

- A & R German Motors
5

Professional mechanics that walked us through everything and got the repairs done on time. Highly recommended for your German automobile.

Thank you very much John for the nice review! It is our responsibility to inform you of your vehicle’s needs, as well as provide any education you may need to make informed decisions as to your vehicles maintenance and repair. Happy motoring!

- A & R German Motors
5

Allen & Ralph: Allen was very helpful when my son's 2008 300e cabin became filled with rain water. Allen dried it out and the estimate was less than the final price. I would highly recommend the expertise found here.

Thank you for choosing A & R German Motors, and leaving a great review. Your trust is “our” biggest compliment.

- A & R German Motors
5

These guys are the best! Professional and so fast. Had a brake flush and oil change in under an hour by appointment and charged half of what bmw charges. Will definitely repeat!

Thank you for your kind review. I'm glad we were able to help you get your BMW back on the road quickly.

- A & R German Motors
5

I love the guys at A & R. I dropped by to get my brake fluid changed for I was in the neighborhood. I live in El Segundo. They took my car right away and had it done in less than an hour. This is the second time I have been here since my car is out of warranty and they save me money over the dealer every time.. Much better service each time..

Thank you for taking the time to write such a great review. I'm glad we were able to get in and out quickly. Thank's for your trust in us. Much appreciated.

- A & R German Motors
5

I have been holding off on getting some repairs on my Benz E-Class 2008 for over a year as the quote from the dealership was rather high. I decided that I would try A & R after reading the positive reviews. Called made an appointment, received prompt and friendly service, I ended up getting four issues fixed (this was expected) for price that was significantly less than the dealership. I am glad to have cut the cord with the dealership. I will return to A & R for maintenance going forward.

Hi Matthew, thank you for sharing your positive experience with us! We're happy that your auto needs were taken care of on your Mercedes Benz, and that it was finished a little early. We appreciate your business and hope to serve you again in the future!

- A & R German Motors
5

After using another German sports car repair in MB for 3+yrs I switched to A&R on a recommendation. WOW what a difference. No gauged prices, and they're actually honest (i.e.: y"ou will need to do the brake pads soon , but lets wait till the light comes on to save you some money today" ) They're prompt and timely and always wash the car too - I can not believe the difference ....

We know you have many options for car repair , and we appreciate you choosing A & R German Motors. We treat our customer as we would like to be treated. Thank you for sharing this experience with everyone.

- A & R German Motors
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