Last year at a smog check, I found that the hood of my BMW 540 would not unlatch. I also needed an inspection service. The turnaround at another South Bay repair shop would have taken too long so I took a chance on trying A & R. What surprised me was the quick turnaround and that the bill was reasonable (and that I could actually read and understand it). They also gave me a discount coupon for my next visit. Just last week, my power steering went out and the engine started overheating. After it was towed to A & R, Ralph was able to diagnose the problem, fix it quickly, and check out whether there were any other issues. It is great to experience such professional, competent, and friendly service and to know that there is someone I can trust.