5

These guys are top notch professionals. 2 years ago my Mercedes Benz E350 broke down as I was traveling through Hermosa Beach and my normal service shop was in Santa Monica. I was going to have my car towed back to Santa Monica but after calling A&R German Motors and speaking with the owner, he made me feel confident that not only could they fix what turned out to be a pretty major mechanical problem, but more importantly I would get an honest and transparent evaluation of the repairs and cost. You know the how things can be when you break down in unfamiliar territory and don't know anybody who can refer you to the most reputable place to spend your hard earned money and not get scammed. I've been driving the top of the line Mercedes Benz S Class cars for 18 years and I must say the personal attention and confidence I felt leaving my car with my service guy at the dealership, I felt the same with the owner at A&R. They did an excellent job and even save me some money as the repairs would have cost me more if I had it done in Santa Monica. Thank you for your integrity and first class service repair!

We know you have options for car repair in Hermosa Beach, and we appreciate you choosing A & R German Motors. We're delighted to hear that we've earned your trust! We work hard to make sure things are done right and we really appreciate that you noticed. Thank you so much for your positive review!

- A & R German Motors
5

Second to none service and amazing repairs. Skills!

Thank you so much for making us your one and only! It is our pleasure to help with your Mercedes needs.

- A & R German Motors
5

I've been a customer here for many years and always get outstanding service at competitive prices. Recently my daughter purchased a mini Cooper that needed servicing and now she's a happy customer too!

5

Thank you so much Ralph! My brakes feel awesome!�

Thank you for the review, Joanne! We are glad you are happy with your brakes. :)

- A & R German Motors
5

I love these guys! I have an 18 year old Mercedes Stationwagon and I rely on A & R to keep my old Mercedes running smoothly. Over the years they have helped me with standard maintenance, but also with more complex problems. As an older female with little knowledge of car mechanics, I am always hesitant when dealing with male dominated professionals. But not with A &R. Everything is explained patiently to me and with a smile. No matter how long it's been since I was at the garage, I am always greeted with a smile and by my name. It's a little thing, but it absolutely adds to my comfort level. There are never any surprises with these guys....nothing is done on the car until it is explained to me. They always show me the old part (if that is what was done) and try to demonstrate the problem. There are a few things on my car that have failed...like the dashboard time and temperature. It was explained to me that the repair would be expensive and is not intrinsic to the operating of the car. Another repair shop would probably take advantage of my ignorance, and recommend the repair. Not A&R! They would be happy to do this expensive repair, but they respect me as a customer, and after I have all the facts, it makes the decision easy for me. Alan and Ralph are honest and trustworthy mechanics who clearly know what they are doing and exhibit confident professionalism when interacting with clients. If you own a German made car, this is definitely the place to go!

5

Great service, prices and friendly staff. I would definitely recommend them to friends and family.

We want you to know how much we have valued your loyal support. Thank you...

- A & R German Motors
5

A total unexpected experience!! I stopped in to see if I could get a front left turn signal bulb replaced. The dealership wanted to write a work order and have me wait for an hour and half to do this. The owner stopped working on a car, placed the new bulb in and when I asked about cost, he said "nothing". When was the last time a skilled mechanic would give you a part free with labor? I gave him a tip and will return. So nice to see a neighborhood service center where they avail themselves to customers and are generous with their time. I'm coming back!!

5

A&R German Motors did a masterful job on my 11 year old BM convertible! Had the "B" service and it was done better and at a more reasonable cost that the dealer with which I did business for 8 years! Allen was very forthright and factual about what the car needed, what it didn't need and things to follow going forward. I came away, not only impressed with the quality of their work, but more importantly, with a trust in them! They are my go to place from now on!!!

Thank you for taking the time to write such an awesome review. I'm glad we were able to get your BMW fixed in a timely manner. Thank you for your trust in us. Much appreciated.

- A & R German Motors
5

Fast. Quality. Honest. What more could you want in a mechanic. We have been going to A&R for a few years with all our cars. Always a positive experience

We want you to know how much we have valued your loyal support over the years. Thank you for showing consistent confidence in our services, and for the nice review.

- A & R German Motors
5

Shocker I'm sure but I had such a great experience here, first since moving to the area. I was ripped off by three other shops and was hesitant to go someplace new again. But I had a wonderful experience with this shop the people are good at what they do and don't need to rip people off to make a living. Thanks!!!

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