These guys are top-notch. I've got a 2013 Mini Cooper and each and every time an issue comes up, the owners are quick to schedule a time to get me in and get issues resolved QUICKLY. The communication is also WAY above average- They take the time to explain not only the issue, but how/why the issue occurred, the chances of reoccurrence, and the repair options (If any). I've also appreciated the frankness of everyone at the shop regarding the severity of the issue- For instance, one of the repairs I had done required 3 different parts, each with a different price point. I ended up getting 2 done immediately and the next completed the following month, but the guys gave me enough info up front to feel comfortable and confident that I was taking care of the critical issues, while helping to make a contingency plan to take care of the third, less major issue the following month. Can't say enough about these guys- They beat the dealership and other shops by a mile- Give them a shot, you won't regret it.
Thank you so much for this "top-notch" review, and the kind words. It is our responsibility to inform you of your vehicle’s needs, as well as provide any education you may need to make informed decisions as to your vehicles maintenance and repair. We work hard to make sure things are done right and we really appreciate that you noticed.
- A & R German Motors