I came to A&R after getting an extremely high quote from the South Bay Mini for some maintenance issues after my 2009 MINI convertible S was out of warranty. Ralph was nice, polite, informative and laid back, which is great when you don’t know much about cars. Most importantly, he gave me quotes for the repairs the dealer had itemized which turned out to be about $1000 less! One of the individual items was a little bit higher and two items were about the same price, but everything else was substantially less (especially with the super discounted labor costs - for a couple of things he charged zero for labor) and he even gave me a new customer discount on top of that. They even fixed a rattle that I hadn’t noticed for free and gave me quotes for some non-urgent things for the future. They did all the repairs in ONE day and even washed my car before I picked it up. I have every intention of going to Ralph and A&R for repairs in the future, as they seem very honest and trustworthy, keep a clean and orderly shop, and are a small local business to boot. I am so glad I decided to reject the path of least resistance and just give my car back to the dealer. Highly recommend bringing your MINI here.