This was my first experience with A&R, as the independent BMW shop I had used for 11+ years lost their location and went out of business. After reading about A&R on Yelp, and seeing positive reviews, and noting that both mechanics previously worked at Vasek Polak, I decided to give them a try. *Vasek Polak is where I had my cars serviced back in the 80's & 90's, and my experience there was always good with the service department. I drove in and Ralph came over, we discussed the issues with my older 1995 BMW 5 series. I made an appointment for a week later and dropped the car off. I had a horrible rattle from the rear driver's side, which was the main issue. As Ralph had diagnosed when I made the appointment, I had a broken shock mount in the rear left. He replaced both shock mounts in the rear of the vehicle, and also rear brake pads, brake fluid flush, and the transmission fluid in my manual transmission. There were other items that Ralph pointed out, most that I was aware of, but of course we prioritized and took care of the priority items for now. The car was ready to be picked up a couple days later as quoted, the price of service and repairs was exactly as quoted, all in all a great experience with A&R! I am so happy to have a quiet ride again, as well as a new place to get my car serviced. This is a very positive and straightforward service shop, with mechanics that know BMW's inside out. I will definitely be coming back for more items on the list of repairs needed with my beloved old 5 series.
Thank you, Steven, for the awesome review. We are happy to hear you had a positive experience at A & R German Motors and are sincerely grateful for the confidence you have placed in us and will do everything we can to earn your continued trust on future visits.
- A & R German Motors